Boarding Officer

Boarding Officer

About the MSC Group

For more than 50 years, the MSC Group has provided unique transportation services in the maritime industry. What began as transporting foot passengers in Naples, Italy, has become a world-leading business in shipping and logistics. Our nautical heritage and humble beginnings have set us apart and led us on a journey to provide sustainable transportation solutions that prioritize people, the community and the environment.

To discover more about MSC Group values click here.

Job Description:

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Purpose of the Role:
The position is responsible for coordinating, supervising, and executing all operational requirements for MSC vessels transiting the Panama Canal and calling at Panamanian ports. Coordinate all management activities with suppliers, terminals, and local authorities at each terminal, as well as the transit and navigation conditions of each vessel.
Responsible for submitting arrival, berth, navigation, and transit reports to our headquarters, local offices, and departments, keeping them informed of the progress of cargo operations, and reporting any incidents or anomalies during operations.

Key Responsibilities:

• Responsible for monitoring vessel activities 24/7.
• Responsible to keep all local authorities updated the arrival time of the vessel to sea buoy and docking time.
• Responsible for preboarding meeting with local authorities like custom, immigration maritime health, maritime port captain, quarantine inspector or any other.
• Responsible for the coordination to board the vessel with all maritime staff to get the support (Custom, immigration, maritime health, maritime port captain, quarantine).
• Responsible to explain to captain how the activities will be developed while vessel at berth.
• Responsible to coordinate vendor to follow all vessel activities requested by owners and masters (vessel requirements, fresh water, doctor attention, international garbage, or any other captain requirement)
• To delivery and complete all necessary documents and tasks at system to get authorization from local authorities to allow vessel to sail.
• While Cargo Operation to monitor all activities including cargo operation and husbandry development.
• Monitoring transit of the vessels in canal water

To follow-up pending task requested by captain or by local authority that due the nature of the matter must be close after sailing our vessels.

• Complete MSC reports to update our systems and dashboard.

Qualifications and Experience:

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Position Requirements:
Education:
Education: Industrial or Maritime Engineering, Bachelor´s Degree in Maritime, Logistic, Multimodal, or similar in progress or finalize.

Experience:
Not indispensable

Technical Skills:

• Knowledge of international maritime regulations (ISM Code, SOLAS, MARPOL).
• Advanced skills in Professional Excel, Power BI, or other data analysis tools.
• Written and Spoken English (100%)

Soft Skills:

• Attention to Detail: Ability to manage and verify large volumes of operational data with accuracy.
• Time Management: Skilled in managing strict deadlines and multiple priorities in high-pressure environments
• Team Collaboration: Ability to work effectively with colleagues, authorities, national and international exposure, ability to communicate clearly, navigate among diverse tasks and focus on customer services and solutions.

Other Requirement:

• Driving license (type D)
• Working rotative shift and during weekends (day or night)

Application Eligibility

This position is open to external candidates. MSC Group employees who are interested in this opportunity must refer to the internal career site and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.

How to Apply?

Whether you're an experienced professional or just starting your career, we have job opportunities for everyone.

To apply, please send your completed CV to [email protected].

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Please note, we will only contact you if you're shortlisted for this position. We won’t be able to update you individually on the status of your application.

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MSC is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.