Boiler Installs Administrator

Boiler Install Administrator
Havant - 2 days in office, 3 days remote (subject to change and updated weekly)
Up to £28,000

Hyde is looking for a Boiler Install Administrator to join our team. This is a great opportunity for someone who is organised, proactive and confident managing a busy workload while providing a helpful and reliable service to customers.

As a Boiler Install Administrator, you’ll help coordinate boiler installation works from booking through to completion. You’ll manage key administration tasks, keep records accurate, support operatives with their schedules and keep customers updated throughout the process.

Key Duties

• Monitor the shared mailbox, process BH1 forms and raise accurate work orders for boiler installations.
• Check asbestos documents are in place before works are booked.
• Keep customers updated by phone, text and email throughout the installation process.
• Raise purchase orders for materials and coordinate operatives’ diaries to keep work moving.
• Prioritise urgent jobs, work with internal teams and external suppliers, and help complete installations within agreed timescales.
• Resolve issues and queries quickly, taking ownership from the first booking through to completion.

Why Join Hyde?

Hyde is one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. At Hyde, you can grow your career while doing work that makes a real difference.

As a Boiler Install Administrator, we’re looking for someone who has:

• Strong organisation skills and the ability to manage a busy workload.
• A proactive approach and confidence solving problems.
• Good attention to detail, with the ability to keep information accurate and up to date.
• Clear communication skills and confidence speaking with customers, colleagues and suppliers.
• The ability to work well both independently and as part of a team.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity and inclusion are important at Hyde. We want everyone to feel respected, valued and able to be themselves at work. We aim to have a workforce that reflects the customers and communities we serve, so different views and experiences help shape the way we work and the services we provide.

As a Disability Confident Employer, we can provide reasonable adjustments during the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.