Booking Agent

Booking Agent Sol Rentals – Fuengirola, Málaga Location: Paseo Marítimo Rey de España 124, Local 7, Fuengirola Sol Rentals is a holiday-rental business based in Fuengirola, specialising in holiday accommodation, reservations and guest services. We are looking for an organised, reliable and customer-focused Booking Agent to join our team. This is a varied role involving reservations, guest communication, property-owner liaison and the day-to-day coordination of holiday rentals. The ideal candidate will be confident dealing with people, comfortable using computers and able to work independently in a busy environment. Key Responsibilities Manage reservations through Airbnb, Booking.com and direct bookings Respond promptly and professionally to guest enquiries Coordinate check-ins and check-outs Manage booking calendars, availability and pricing Communicate with property owners regarding bookings and property requirements Deal with cancellations, amendments and other booking changes Coordinate with guests, owners, cleaners and maintenance teams Resolve guest queries and assist with issues during their stay Provide professional customer service in English and Spanish Keep booking and property information accurate and up to date Provide weekend or after-hours guest support when necessary About You We are looking for someone who is: Friendly, professional and confident when dealing with guests and property owners Highly organised with good attention to detail Comfortable working independently and taking responsibility A good communicator with a helpful, can-do attitude Confident using computers and online booking systems Fluent or highly proficient in English and Spanish Able to manage several tasks and priorities at the same time Calm and professional when dealing with problems or unexpected situations Flexible and willing to provide occasional weekend or after-hours guest support when required A driving licence would be an advantage. What We Offer This is an excellent opportunity for someone who enjoys working with people and wants to develop their experience within the holiday-rental and property-management industry. You will be part of a hands-on team where communication, organisation and excellent customer service are essential. Working hours: Monday–Friday, 10:00–16:00, with occasional weekend or after-hours support when required. Location: Fuengirola, Málaga How to Apply If you are organised, personable and experienced in customer service, bookings, hospitality or holiday rentals, we would love to hear from you. Please send your CV and a brief introduction explaining why you would be suitable for the Booking Agent / Receptionist position at Sol Rentals.