Booking Agent/Administration Support

Booking Agent/Administration Support (Remote Position)

Location: Remote, but must live in the Lower Mainland of BC

**(applicants outside of the Lower Mainland will not be considered)**

Shifts: Saturday to Wednesday, 8:00am–4:30pm (possible flexibility on the days, for the right candidate, however Saturday and Sunday will always be included)

Westside Pest Control delivers high-quality pest control services with a focus on low environmental impact. Our mission is to build strong customer relationships while maintaining a positive, rewarding, and team-oriented work environment.

What We’re Looking For:

We’re seeking a detail-oriented person to join our team in a multifaceted role. If you are someone who enjoys variety, has strong organizational skills and takes pride in doing things well this could be the right fit for you.

Key Responsibilities:

• Administrative Support: Data entry, job verification and projects, delegated by management.
• Client Coordination & Communication: Respond promptly and professionally to phone calls and emails.
• Scheduling: Book appointments, optimize technician schedules and routes to ensure efficient service delivery.

What You Bring to the Table:

• Strong Attention to Detail: Consistent accuracy in data entry, scheduling, and communication.
• Customer Service Excellence: Friendly, empathetic communication style with a focus on client satisfaction and follow-through.
• Tech-Savvy: Comfortable navigating multiple platforms and adapting quickly to new systems.
• Independent & Reliable: Dependable, self-motivated, productive and able to stay organized while working remotely.
• Team Player: Collaborative mindset with a willingness to step in and support where needed.

What We Offer:

• $21/hr + commission opportunities
• Extended Health Benefits, Dental and Vision Care
• Bonuses
• 3 weeks paid vacation
• Work from home
• Paid Birthday Off
• Staff Events
• An opportunity to be part of a supportive, like-minded team with a positive work culture.

If you’re ready to join a team where your customer service expertise and multitasking skills will shine, apply now and become part of the Westside Pest Control family!

****We are only hiring applicants who live in our service area. Applications from outside the Lower Mainland,BC will not be considered****

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Paid time off
• Vision care
• Work from home

Education required:

• Secondary School

Experience:

• Administrative: 2 years (required)
• Customer service: 2 years (required)

Location:

• Lower Mainland, BC (required)

Work Location: Remote

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• Vision care

Education:

• Secondary School (preferred)

Experience:

• Administrative: 2 years (required)
• Customer service: 2 years (required)

Location:

• Lower Mainland, BC (required)

Work Location: Remote