Bookings Manager (Intl. Customer Interaction)

Join Classic Bike Adventure, one of Asia’s leading motorcycle touring companies with over 35 years of experience crafting unforgettable riding adventures across the Himalayas, Southeast Asia, and beyond.

We’re looking for a Bookings Manager to take charge of our growing international client base and ensure every rider’s journey starts smoothly — from their first inquiry to the moment they arrive at the destination.

If you’re highly organised, customer-focused, and passionate about travel and motorcycles, this is your chance to play a pivotal role in delivering life-changing adventures around the world!

Position:

Bookings Manager (International Customer Communication)

We are looking for a highly motivated and organized Bookings Manager to join our team in Chiang Mai. The successful candidate will be responsible for managing communication with international clients, handling tour bookings, and maintaining professional service standards across email communication channels.

Fluent English language skills is crucial for this role. Fluency in german on top of English is highly valuable!

Salary wise, an individual with extensive experience and with the qualifications we seek would have the opportunity to earn a higher monthly wage than the advertised 30K THB.

Location: San Sai, Chiang Mai, Thailand

Employment Type: Full-time

Start Date: As soon as possible

Key Responsibilities:

·      Respond to customer inquiries via email in English in a timely and professional manner.

·      Handle tour bookings and enter them accurately into the company’s booking system.

·      Communicate with clients worldwide.

·      Prepare and issue invoices in cooperation with the accounting department.

·      Coordinate with the operations team to ensure smooth booking processes.

·      Maintain accurate records of customer data, payments, and correspondence.

Requirements:

·      Bachelor’s degree (preferably in Tourism, Business Administration, or a related field).

·      Minimum of 1 year of work experience (or internship) in tourism, hospitality, or a similar customer-facing role.

·      Fluent in English (spoken and written) — German language skills are a huge plus.

·      Excellent communication and interpersonal skills.

·      Strong organizational and multitasking abilities.

·      Confident in handling written client communication.

·      Basic computer literacy, especially in Microsoft Word and Excel.

·      Ability to work independently and as part of a team.

·      High level of reliability, professionalism, and customer service orientation.

Preferred Qualifications (a plus):

·      Experience with booking or CRM systems.

·      Previous work experience with international tour operators.

·      Interest in travel, adventure, or motorcycle tours.

Compensation & Benefits:

·      Competitive salary based on experience. (above 30K THB monthly is possible depending on experience and qualifications)

· End of year bonus

·      Friendly, international work environment.

·      Opportunities for career development in a growing global tourism company.

How to Apply:

Interested candidates are invited to submit their CV, cover letter, and references on JobsDB or directly to: [email protected]

Email Subject: Application – Booking Manager (Chiang Mai)