Bookkeeper / Receptionist

About the role

Memmott's Automotive is seeking a friendly, organised and professional Bookkeeper / Receptionist to join our team at our Grange or Windsor workshop. Reporting to the Director, you will be responsible for day-to-day bookkeeping, data entry, administration and customer relations. You will also play an important role in maintaining clear communication between customers, workshop staff and management.

Key responsibilities

• Managing workshop software and customer bookings
• Booking and scheduling customer appointments
• Data entry of invoices and supplier accounts
• Preparing customer invoices and quotes
• Handling customer enquiries via phone, email and general correspondence
• Taking payments via cash and EFTPOS
• Completing bookkeeping and accounting tasks using Xero
• Accounts payable and accounts receivable duties
• Maintaining accurate customer and vehicle records
• Liaising with customers regarding bookings, repairs and completed work

About you

• Previous experience in bookkeeping, reception or administration
• Previous Xero experience is required
• Strong computer and data-entry skills
• Good communication and customer service skills
• Strong organisational and time-management skills
• Ability to manage multiple tasks and meet deadlines
• High attention to detail and accuracy
• Ability to work independently and as part of a team
• Basic understanding of light vehicles and common automotive terminology is preferred, but not essential
• Previous automotive workshop experience will be highly regarded

About us

Memmott's Automotive is a family-run business that has been operating for two generations. We provide a wide range of servicing and repairs for all light vehicles and pride ourselves on honesty, quality workmanship and genuine service for our loyal customers.