Bookstore Associate

Bookstore Associate

Company: Books & Books
Job Type: Full-time / Part-time
Pay: $19.50–$22.00 per hour
Work Location: In person

Job Overview

Books & Books is seeking a friendly, dependable, and customer-focused Bookstore Associate to support daily store operations and provide an excellent shopping experience. This role assists customers with finding books and merchandise, operates the point-of-sale system, maintains organized displays, and supports inventory and general bookstore activities.

Key Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Help customers locate books, gifts, stationery, and other merchandise.
• Operate the POS system and accurately process purchases and payments.
• Answer questions about products, authors, genres, promotions, and store services.
• Maintain organized, attractive, and well-stocked merchandise displays.
• Receive, unpack, sort, label, and shelve books and merchandise.
• Assist with inventory counts, product replenishment, and stock organization.
• Process customer orders, holds, returns, and exchanges according to store policies.
• Keep sales floors, checkout areas, and workspaces clean and organized.
• Support bookstore events, promotions, author programs, and special activities.
• Communicate customer requests and inventory concerns to supervisors.
• Follow company policies and safety procedures.

Qualifications

• Previous bookstore, retail, customer service, or sales experience preferred.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Basic cash-handling and POS experience.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Comfortable learning product information and assisting customers with recommendations.
• Reliable and able to work in a busy retail environment.
• Ability to stand, walk, bend, and perform routine lifting during shifts.
• Flexible availability, including evenings, weekends, and holidays.

Preferred Skills

• Bookstore or retail sales experience
• Customer service and product knowledge
• POS and payment processing
• Merchandising and display organization
• Inventory and stockroom operations
• Communication and problem-solving
• Interest in books, reading, and publishing
• Ability to multitask during busy periods

Benefits

• Competitive hourly compensation
• Full-time and part-time opportunities
• Health and wellness benefits for eligible employees
• Paid time off for eligible employees
• Employee discounts and store benefits
• Training and professional development
• Career growth opportunities
• Supportive and collaborative work environment

Apply

Join Books & Books as a Bookstore Associate and help customers discover great books while supporting a welcoming, organized, and engaging bookstore experience.

Pay: $19.50 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Work Location: In person