Bookstore Clerk

Description

Support the day-to-day operations of the bookstore. Provide excellent customer service to students,
faculty and staff, ensuring timely support and effective use of campus learning resources. This position requires adaptability, cross-training, and a student-centered mindset.

Vision:
Indian Hills Community College will transform the future through education and empowerment.

Mission:
Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment, and regional economic advancement.

Core Values:
Indian Hills Community College is committed to belonging, community, diversity, excellence, innovation, integrity, service, and success.

Minimum Job Requirements

• High school diploma required. Post-secondary training in business or a related field preferred.
• At least one year of experience in retail.
• Familiarity with Microsoft Office Suite preferably Word and Excel.
• Ability to lift up to 50 pounds.
• Strong communication and organizational skills.
• Ability to work independently and collaboratively across service areas.

Work Performed

• Process sales (cash, card, online) and maintain accurate POS records.
• Maintain merchandise displays and ensure adequate stock of books, supplies, and branded materials.
• Receive, verify, and shelve shipments. Process returns and assist with buyback and inventory.
• Lead all outgoing shipments, including preparing boxes, creating labels, processing pickups, and managing tracking for all packages.
• Support preparation of textbook ordering for faculty and staff.
• Train and schedule work-study students or part-time help.
• Provide friendly, helpful customer service to students, employees, and vendors.
• Other duties as assigned to support efficient bookstore operations.

Supplemental Information

Responsible To:
Director, Campus Learning Resources

Position Level:
Auxiliary Support, Level II - Non-Exempt, Traditional Funding, at will employment on a letter of employment

Employment Length:
Part Time

Schedule:
24 hours/week, scheduled between Monday-Saturday