Bottle Service Server

At Tara Hospitality, our goal is to build a positive, professional, and hospitable team member community that embodies our culture and values every day. We believe that by supporting one another and leading with kindness, respect, and excellence, we create memorable experiences for our guests and a workplace where everyone can thrive.

OBJECTIVE

The Bottle Service Server is responsible for delivering an elevated, engaging, and personalized guest experience within the hotel's bar, lounge, or rooftop environment. This position provides attentive table and bottle service, promotes premium beverage offerings, maintains knowledge of the menu, and anticipates guest needs while ensuring responsible alcohol service.

RESPONSIBILITIES

• Greet guests warmly and provide attentive, personalized service throughout their experience.
• Provide professional bottle and beverage service according to established service standards.
• Present beverage menus and confidently explain bottle selections, cocktails, mixers, packages, and premium offerings.
• Make knowledgeable recommendations based on guest preferences.
• Promote premium bottle selections and additional offerings to enhance the guest experience and maximize revenue.
• Accurately take guest orders and enter them into the pointofsale (POS) system.
• Verify guest identification and follow all applicable laws and company policies regarding the service of alcoholic beverages.
• Prepare bottle service presentations, including appropriate glassware, mixers, ice, garnishes, and other accompaniments.
• Deliver bottles and beverages safely and professionally to guest tables.
• Maintain assigned tables and sections throughout the shift, ensuring guests receive timely and attentive service.
• Monitor alcohol consumption and practice responsible alcohol service at all times.
• Process guest payments accurately and maintain responsibility for assigned checks and transactions.
• Maintain cleanliness and organization of tables, service stations, and surrounding guest areas.
• Assist with opening, closing, setup, and breakdown procedures.
• Communicate effectively with bartenders, hosts, security, culinary team members, and management.
• Respond professionally to guest concerns and immediately involve management when appropriate.
• Maintain knowledge of hotel outlets, special events, promotions, and entertainment offerings.
• Follow all food safety, sanitation, alcohol service, security, and workplace safety requirements.
• Maintain professional grooming, uniform, and appearance standards.

Perform additional duties as assigned by management.

TEAMWORK, TEAMWORK, TEAMWORK

SERVICE BOTTLE SERVER ESSENTIALS

• Strong hospitality and guest engagement skills.
• Confident, professional, and outgoing personality.
• Ability to create an energetic and welcoming guest experience while maintaining professionalism.
• Strong sales and suggestiveselling skills.
• Ability to anticipate guest needs and provide personalized service.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize in a highvolume environment.
• Ability to remain composed and professional when handling challenging guest situations.
• Strong teamwork and communication skills.
• Dependable, punctual, and committed to maintaining service standards.

Tara Hospitality is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace where every Team Member is valued and treated with dignity. We make all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are dedicated to providing equal employment opportunities and maintaining a workplace free from discrimination, harassment, and retaliation.

About Canopy by Hilton Nashville Downtown - The Gulch

About Tara and Uncompromised Hospitality Our family’s business was started in 2003 with a single hotel. We still operate that hotel today along with many others including the one you are interested in working at. Our mission is to Deliver Uncompromised Hospitality. Recruiting, training and developing outstanding Team Members is the only way to do this. We believe that the hospitality industry is fundamentally about people. People are central to the success of our organization. That means that no matter your role or title, you have a role in the success of your hotel and ultimately the entire organization. Regardless of your position, a Guest Services Agent, a Room Attendant, or a Breakfast Server, we share the common mission of Delivering Uncompromised Hospitality. Our hotels need talented individuals to accomplish this mission. We also want our Team Members to be personally successful and it is our goal to help them develop as they progress in the hospitality industry.