WROOTS GLOBAL PRIVATE LIMITED
BPO Associate - International voice process
Skills
19 days ago
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Important information
Contract type:
Permanent
Location:
Bagalur, Karnataka 562122, India
Work mode:
Onsite
Published on:
8 October 2026
What they need
BPO Associate - International voice process
Requirements:-
Excellent Communication in English.
Freshers and Experienced are welcome to apply!
Immediate joiners only.
Job Description:
As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer s from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
Work Location: Bangalore
Shifts: General & Rotational Shift (5 days work2 days off)
Immediate Joiners Only!
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