BPO Content Moderator (Audio/Music)

The Quality Control Specialist is responsible for performing detailed quality control checks on audio, artwork, and metadata for music content distributed through the AudioSalad platform. This role ensures all assets meet Digital Service Provider (DSP) standards and guidelines, safeguarding content accuracy, compliance, and distribution readiness.

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Key Responsibilities

Quality Control Execution:
Conduct comprehensive quality control reviews of audio files, artwork, and metadata for music releases distributed through the AudioSalad platform.

Compliance Monitoring:
Ensure all content complies with Digital Service Provider (DSP) guidelines, including strict adherence to platform requirements such as the Apple Music Style Guide and Editorial Hides policies.

Metadata Validation:
Review and validate metadata for completeness, accuracy, formatting consistency, and alignment with industry standards.

Visual Audit:
Evaluate artwork for quality, formatting, and compliance with platform-specific guidelines to ensure it meets distribution requirements.

Technical Tool Utilization:
Utilize the AudioSalad Dashboard and related systems to detect issues, perform validations, and resolve content discrepancies.

Copyright Protection:
Leverage audio fingerprinting software to identify potential copyright conflicts or infringements, ensuring proper documentation of findings and corrective actions.

Reporting & Escalation:
Maintain detailed records of quality control reviews, issues identified, and resolutions. Escalate critical compliance or copyright issues when required.

Continuous Learning:
Stay informed of updates to DSP guidelines, music distribution standards, and industry best practices to maintain QC accuracy and compliance.

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Qualifications & Skills

Industry Knowledge:
Strong understanding of digital music distribution workflows and metadata standards.

DSP Expertise:
Familiarity with Digital Service Provider guidelines, particularly Apple Music metadata and content standards.

Technical Proficiency:
Experience with digital asset management platforms, audio editing tools, and audio fingerprinting software.

Attention to Detail:
Exceptional accuracy and ability to identify inconsistencies in audio files, metadata, and artwork.

Analytical Skills:
Strong problem-solving capabilities with a structured and detail-oriented approach to quality control.

Communication Skills:
Clear documentation and communication skills for reporting issues and collaborating with teams.

Legal Awareness:
Basic understanding of copyright law and intellectual property considerations is a strong advantage.