Welsend Global Services Inc.
BPO Customer Service Representative
1 month ago
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Important information
Contract type:
Permanent
Location:
Taguig, Metro Manila, Philippines
Work mode:
Onsite
Published on:
23 September 2026
What they need
Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on SOP.
Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues.
Maintain records of customer interactions, process customer accounts, and file documents.
Work Setup:
- 100% Onsite Setup
- Willing to work in McKinley, Taguig City
- Full time position, Shifting Schedule, Night shift, Work during week ends, holidays and split day-off
- Can Start ASAP
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