Vihanga Labs
BPO MNC Customer Service Executive
Skills
12 days ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹425,000 / year
Location:
Guntur, Andhra Pradesh, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Role & responsibilities
We are a US-headquartered healthcare company with 300+ employees across India, expanding our Guntur team. We are hiring Customer Service Executives for US Healthcare Multinational BPO (Voice & Chat).
- Handle inbound, outbound calls and chats.
- Resolve queries accurately and escalate when needed
- Meet quality and compliance standards
Preferred candidate profile
- Any graduate (mandatory)
- 0[6] years of experience; BPO, call centre or chat support experience preferred, and freshers with strong English are welcome
- Excellent spoken and written English with clear pronunciation and a neutral accent. This is non-negotiable.
- Strong grammar and spelling, typing speed for chat support
- Candidates from Guntur, Vijayawada and nearby areas preferred
- Interview process: HR round Versant/English assessment Operations round
Perks and benefits
- Salary: 3- 4.5 Lakh per year, based on experience and skills
- Annual hikes based on performance.
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