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BPO Transition Manager

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Hybrid

BPO Transition Manager

NTT DATA

BPO Transition Manager

24 days ago

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Important information


Contract type:

Permanent

Location:

Philippines

Work mode:

Hybrid

Published on:

2 October 2026

What they need


Role Responsibilities

  • Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas.
  • They handle diverse issues and lead projects that contribute to the company's
  • Manages a broad, complex portfolio of projects.
  • Projects will have large teams and will be globally dispersed, both with IT and business employees.
  • The projects and programs usually have global impact and have complex business and technical challenges.
  • Defines program value proposition, work plan, resource needs, timeline and budget for global programs.
  • Viewed internally as a project management expert.
  • Monitors project performance in the Project Reporting System.
  • Conducts PM Metrics and Practices Reviews.
  • Facilitates Peer Project Reviews and Management Project Reviews.
  • Supports PM Help Desk.

Requirements:

  • Typically requires 8-10 years relevant experience in Banking/Healthcare/Insurance.
  • Must have minimum 3-5 years of experience in Projected Program Management.
  • I prefer to have MS Project, Copilot experience & Exceptional written skills to document RAID items & Improvement plans.
  • Experience in handling international projects (Multi Geo)
  • Mandatory to have certification in Prince 2 or PMP Exceptional understanding of BPO Project.
  • Management principles and techniques.
  • Exceptionally expert proficiency in the specific tools that are available and required as part of the company’s project management information system.
  • Exceptional ability to identify, develop and quantify any required corrective action plans.

Pay: Php80,000.00 - Php170,000.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • On-site parking

Application Question(s):

  • Do you have experience managing transition projects in the BPO?

Work Location: Hybrid remote in Eastwood City

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