BPO Voice Process Executive - US/UK Shift

Greetings from JobShop India's Largest BPO Recruitment Company!

Kickstart your career with leading MNCs in Bangalore. We are conducting a Mega Job Fair for Customer Support Voice Process with excellent salary packages and career growth opportunities.

Job Title

Customer Support Executive Voice Process (Freshers)

Location

Bangalore

Shift

Night / Rotational Shifts

Eligibility

• Freshers are welcome
• Any Graduate / 12th Pass (Based on Process)
• Experience is not mandatory

Job Description

We are looking for enthusiastic candidates to join our Customer Support Voice Process team. The role involves handling customer queries through voice calls while delivering a seamless and positive customer experience.

Roles & Responsibilities

• Handle inbound and outbound customer calls professionally
• Resolve customer queries and concerns efficiently
• Provide accurate information about products and services
• Maintain quality standards and customer satisfaction
• Document customer interactions in the CRM system
• Escalate complex issues to the appropriate team when required
• Follow company policies and process guidelines

Required Skills

• Good English communication skills (Verbal & Written)
• Customer-focused attitude
• Basic computer knowledge
• Willingness to work in rotational/night shifts
• Positive attitude and eagerness to learn

What We Offer

• Fresher-friendly work environment
• Paid training
• Best salary in the industry
• Performance incentives
• Career growth opportunities
• Friendly and supportive work culture

Contact Us

Ameen: 9380976296

Helpline: 9964080000 / 080-46115600

Website: jobshop.ai

Walk-in Address

JobShop
485, 4th Floor, BMR Complex,
Hennur Main Road,
Bangalore – 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6

PLEASE REFER YOUR FRIENDS & FAMILY

Walk in with your updated resume and get interviewed on the spot!