Branch Administrator

FUNCTION:
Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee, vendor, and customer information.

DUTIES & RESPONSIBILITIES:
Manage all district staffing and recruiting activities
Maintain office supplies and equipment. Coordinate and support general office tasks as needed
Understand SalesForce and Viaseys Database to support your Operation Manager’s District annually
Human Resources related activities:
Assist and collect all new and returning employee paperwork
Assist Human Resources with the recruitment, orientation, and training of seasonal staff (may require some weekends)
Assist seasonal staff with electronic onboarding.
Training, Safety, and Compliance:
Engage with all safety, work rules, and regulations to maintain housekeeping standards
Assist in training and tracking of safety rules and compliance for employees within the district
Train and administer policies and procedures
Make sure binders and sign in sheets are updated and loaded annually into the required binders
Assist in coordination and scheduling of district required training in and out of the season
Operations Related activities:
Pre-Season review and photography
Blizzard U participation and training
Night and weekend hours
Update route books, customer scopes and maps
Load storm data and paperwork post storm into shared files
Post Season review and photography
Loading of pictures and inspection data into Post Season Cases
Pulling of stakes
Assisting in MM breakdown and recovery
Heavily involved in recruiting of seasonal and sub staff
Represent the company at job fairs, school, and community events
Screening of candidates in support of the OM’s for seasonal staff recruitment
Conducting interviews in Spanish
Sales related activities:
Sales prospecting in the field
Appointment setting
Cold calling weekly in the summer
Call block day with sales team
Measuring prospective sites when necessary
Cleaning up data within Salesforce
Participate in Sales Blitzes
Fleet related activities:
Asset/Parts tracking and accountability
Invoice flow
DVIR organization
Customer Service:
Heavily involved in Service Case flow and completion
Cover customer service when necessary
Finance:
A/R Activities
Ability to contact customers and communicate open aging
Pull invoicing out of NetSuite and email to customer
NetSuite, have basic knowledge and understanding
Ability to pull and email invoices
Insurance/COI requests as needed
POC and process external and internal mail / email / packages timely
Support GM in general office tasks (supplies, meetings coordination, etc.)
Subcontractor Agreements; creation and processing
Subcontractor compliance; W9, COI, etc.

QUALIFICATIONS:
High school diploma or G.E.D. equivalent
Proficient in use of general office equipment (fax and copy machine)
Proficient in Microsoft Office (i.e. Word, Excel, Outlook)
Discretion and trustworthiness due to access and assistance with confidential information
Excellent communication, time management, and organizational skills

BENEFITS:
Competitive salary based on experience
Medical, dental and vision insurance benefits
Company-sponsored Group Term Life & Short-Term Disability insurance
401k retirement plan with company match
Paid vacation and holidays

Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.
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