Branch Administrator

The Branch Admin performs various administrative duties including report preparation, encoding of walk-in, pick-up, and delivery transactions, issuing OR to all transactions, monitoring of personnel including work-hours, and direct coordination with sprinters.

Qualifications:

• At least 2nd year college or graduate of 2-year course.

• With at least 6 months related experience preferred.

Knowledge, Skills, & Abilities

• Can prepare reports.

• Can work with a team with a minimum amount of supervision.

• Has the ability to multi-task as needed.

• With keen attention to details.

• Ability to make decisions on matters involving immediate problem solving within his/her area of control.

Duties and Responsibilities

• Answers telephone calls promptly and appropriately.

• Assigns sprinters to do pick-up/delivery base on the detail that is received in the system.

• Make consistent follow-up on these packages. Should problem arise, he/she must take the necessary action to solve the problem.

• Checks sticker placed on each parcel is correct.

• Duties may include reassignment to alternate operational areas as required by operations.

• May do ad hoc tasks from HR, Finance, and other back office administrative tasks as deemed necessary by Management.

• Duties may be supplemented or otherwise revised by J&T Express at its sole discretion.

Key Accountabilities

• Ensure all walk-in parcels follow our proper packaging guidelines.

• Encodes all walk-in and pick-up transactions in JMS. He/she must ensure that all information encoded are accurate.

• Issues OR to the sending customer after a successful transaction, which includes registering COD payments in JMS.

• Responsible for answering and registering Return To Sender (RTS), which includes problem items and inquires in JMS.

• Prepares the daily and monthly walk-in packages report, daily successful pick-up packages percentage report, and location employee’s time keeping report.

Job Type: Full-time

Pay: Php20,000.00 per month

Benefits:

• Paid training

Work Location: In person