Branch Assistant (Key time)

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a Key Time Branch Assistant working in our Llandudno branch. (New branch opening soon)

We’re seeking enthusiastic and reliable individuals to join our team. Starting pay is £13.45 per hour, with the potential to earn up to £13.65 per hour.

Benefits

• Competitive market rates of pay- paid monthly- start in line with the real living wage and increase based on achievement of expected standards in the role
• Bonus Scheme
• 28 days holiday increasing to 33 (with service)
• Buy and Sell Holiday Scheme
• Birthday Holiday
• Uniform allowance supplied
• Company Pension Scheme
• Staff Discount scheme
• Comprehensive induction-training and development programme
• Opportunities for staff development
• Employee Recognition Scheme
• Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
• Fully inclusive family-friendly policies
• Supportive team environment

Job responsibilities

The successful candidates will possess a great personality, excellent verbal communication skills, strong customer service skills, be well-presented, have a passion for learning new things, be able to work effectively in a small team, demonstrate good attention to detail, and uphold high-performance standards.

Your experience will include:

• Experience working in a retail sales / jewellery / financial services environment.
• A basic level of IT skills.

You must be willing to work 25 hours per week. (5 days per week Monday to Sunday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

• 90% of staff say their branch/department is a happy place to work
• 96% of staff believe they have job security
• 87% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: Up to £13.65 per hour

Expected hours: No less than 25.0 per week

Experience:

• Cash handling: 1 year (preferred)
• Customer service: 1 year (preferred)
• Retail sales: 1 year (preferred)

Work Location: In person