Branch Associate

Key Responsibilities

• Greet and assist walk-in customers in a professional and courteous manner.
• Provide product information, recommendations, and demonstrations to customers.
• Accurately process sales orders, returns, and transactions while maintaining attention to detail.
• Handle cash and credit transactions, prepare deposits, and follow standard procedures.
• Maintain a clean, organized, and welcoming showroom and counter area.
• Stock shelves in both the showroom and stockroom as needed.
• Respond promptly to customer inquiries via phone, email, or in person.
• Support sales and marketing efforts by assisting with educational classes, including setup and cleanup.
• Make courtesy calls to class attendees and follow up with past-due accounts as directed.
• Collaborate with team members and other departments to ensure customer satisfaction and smooth operations.