Branch Coordinator

About Us

Silverback Services, established in 1995, stands as a leader in the industrial consumables and safety solutions sector. As a privately owned company boasting a nationwide warehouse and distribution network, we prioritise excellence in customer support and service. Our Mission is to provide innovative solutions and quality products to keep industries compliant, safe and productive. Please visit our website www.silverback.com.au to view our wide range of products!

Benefits

When you join Silverback, you're not just an employee – you're a valued member of a supportive community. We invest in your professional development, providing the tools, training, and resources necessary for success. Our comprehensive benefits package includes Skin Checks, a Novated Lease Program, First Aid training, Flu vaccinations, Birthday dollars, and an Employee Assistance Program for you and your family.

We also offer a competitive remuneration package and scope for personal growth and development with an opportunity to make a positive impact.

The Role

We are seeking an energetic, motivated and articulate team player to join our friendly and supportive Welshpool branch. This office-based role is responsible for providing customer service support and administration to the Branch in all areas of its operation.

This role will coordinate warehouse and branch office activities such as assisting customers with sales enquiries and orders, inventory and stock control, purchasing activities, office management and administration.

Key Criteria

• Exceptional interpersonal and communication skills both verbal and written

• Ability to coordinate office/warehouse activities - has previously supervised staff

• High level internal/external customer service and administration skills

• Ability to prioritise and multi-task

• Strong computer skills Microsoft Office suite

• Strong SAP Business One skills or similar

• Ability to work well under pressure

• Relevant qualifications or equivalent experience in administration roles

• Ideally you have worked in a similar industry in an administration, warehouse coordinator, or office management type role.

Please note

• You must have permanent work rights in Australia

• You must hold a valid driver licence

• Police check required for the successful application

• Agency assistance is not required

• As we receive large numbers of applications please note if you do not hear from us within 4 weeks unfortunately you have not been successful