Branch Coordinator

Builder Coordinator

BX Bunka Australia, specifically Dynamic Doors Services is looking for a competent individual to fill the role of Branch Coordinator on a full-time basis working out of the Clontarf Branch.

The Branch Coordinator plays a key role in supporting the end-to-end coordination of installation and measurement requests from clients. This role is responsible for ensuring all builder-related workflows—from purchase order processing to site scheduling and customer communication—are managed with precision, urgency, and professionalism.

You will be required to liaise with internal teams, builders, site measurers, and supervisors to ensure accuracy, efficiency, and excellent customer service across all aspects of builder installations. Strong attention to detail, time management, and communication are essential to success in this role.

Duties-

·         You will need to make sure that operations run smoothly and according to company policy

·         Ensure that work is allocated to installers on a daily basis.

·         Ensure that Customer queries are actioned within 24hrs across all administrative departments

·         You evaluate and give feedback required for the employees to be successful

·         You work with the QLD Installations Manager to ensure that vendors and suppliers are properly compensated and continue to meet the needs of the company

·         You must ensure that administrative services like daily paperwork are addressed within the deadline including Head Office requirements

·         You are required to work within budget parameters to deliver effective and efficient services to clients.

·         Responsible together with the Queensland Installations manager for the management of Admin, Sales (if applicable), Service Technicians (If applicable), Installers (If applicable), within your branch.

·         Ensures that safe and efficient work practices and process improvement measures are conducted on your site.

Requirements-

• Minimum 2 to 3 years of administrative or coordination experience, preferably in a fast-paced, customer-facing environment.
• Experience in construction, building services, or manufacturing industry highly desirable.
• Strong problem-solving and organisational abilities.
• Proven ability to prioritize, multitask, and work to deadlines.
• Excellent verbal and written communication skills.
• High attention to detail and data accuracy.
• Positive, customer-focused mindset with a willingness to assist wherever needed.
• Sound interpersonal skills and ability to build relationships across departments.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Confident in using internal business systems, databases, and scheduling software.
• Fast and accurate data entry skills.

If you are looking for a rewarding career and believe you are the right person to fill this position, please submit your resume and cover letter.