Branch Customer Support Specialist

We're Hiring | Branch Customer Support Specialist

Tracking.me is looking for a Branch Customer Support to join our team across multiple cities in Saudi Arabia.

If you enjoy working with customers, explaining technology, and solving day-to-day problems, this could be a great opportunity for you.

What you'll do:

* Welcome customers and understand their requirements.

* Help customers with registration, activation, and onboarding.

* Guide customers on our mobile app and web platform.

* Explain GPS trackers, dashcams, alerts, reports, and related services.

* Assist with basic device setup and troubleshooting.

* Handle customer inquiries, renewals, and follow-ups.

* Coordinate with technical and installation teams when needed.

* Support branch sales by explaining suitable products and services.

* Make sure customers have a smooth experience at the branch.

What we're looking for:

* Diploma or bachelor's degree in a relevant field.

* Prior experience in a tracking company, GPS tracking, fleet management, telematics, or a related industry is preferred.

* Experience in customer service, retail, sales, telecom, electronics, or technology is a plus.

* Good communication and problem-solving skills.

* Comfortable using mobile apps, web platforms, and basic computer systems.

* Ability to explain technical information in a simple way.

* Arabic and English communication skills are preferred.

* Valid Saudi driving licence is a plus.

Location: Multiple cities across Saudi Arabia

Employment Type: Full-time

How to Apply:

Send your updated CV and mention your current city, languages spoken, driving licence status, and availability to join.

WhatsApp only pls 0573729188

Pay: From ﷼4,000.00 per month

Work Location: Remote