Branch Head

Role: Branch Head (Automobile Sales) || French proficiency is mandatory

Working Location: Lubumbashi, DRC (Central Africa)

Role Summary: We are seeking an experienced, commercially focused, results-driven Branch Head to oversee operations for a commercial vehicle dealership or branch in the DRC. The successful candidate will be accountable for sales performance, branch profitability, team leadership, dealer relationships, customer satisfaction, and business development.

Employment & Position Type: Full-time & Expatriate

Department: Sales

Reporting To: Sales Head, CEO

Industry: Automobile

Vehicle Segment: Light and heavy commercial vehicles

Experience: Minimum 8 to 15 years in commercial vehicle sales, dealership management, or branch operations

• Previous experience managing a branch, showroom, dealership, or commercial sales team is strongly preferred.
• Strong knowledge of trucks, buses, and light or heavy commercial vehicles.
• A demonstrated ability to achieve sales targets and manage branch profitability.
• Experience in B2B sales, fleet sales, dealer management, and distribution channels.
• Strong leadership, communication, negotiation, and decision-making skills.
• Excellent customer relationship management and business development capabilities.
• Good knowledge of sales planning, budgeting, forecasting, and performance reporting.
• Experience in the African automotive market, particularly in the DR Congo, is an advantage.

Qualifications: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field; MBA preferred

Language proficiency required: French proficiency is mandatory

Key Responsibilities:

• Oversee the day-to-day operations of the commercial vehicle branch.
• Develop and implement sales strategies to achieve monthly and annual sales targets.
• Lead, motivate, and supervise the sales team to improve performance and productivity.
• Promote and sell light and heavy commercial vehicles to corporate clients, fleet operators, transport companies, and dealers.
• Identify new business opportunities and expand the branch’s market presence.
• Build and maintain strong relationships with customers, dealers, distributors, and key business partners.
• Monitor sales results, revenue, profitability, and operating expenses.
• Oversee customer enquiries, quotations, negotiations, vehicle bookings, and deliveries.
• Coordinate with inventory, logistics, finance, and after-sales service teams to ensure smooth operations.
• Track market trends, competitor activity, and changing customer requirements.
• Prepare sales forecasts, budgets, and regular performance reports for senior management.
• Maintain high standards of customer service and ensure compliance with company policies and procedures.

Key Skills:

• Branch and showroom management
• Commercial vehicle sales
• Sales team leadership
• Dealer and distributor management
• B2B and fleet sales
• Business development and market expansion
• Budgeting and profitability management
• Customer relationship management
• Sales forecasting and performance reporting

Status: Bachelor (Family status can be provided after 1 year)

Salary will be determined based on standard market rates, work experience, skill set, current salary and benefits, increment history, and interview performance.

Other Perks & Benefits (in addition to salary): Standard benefits as per company policy and the host country's labour laws.

• Air tickets (at the time of joining & paid leave)
• Visa Sponsorship
• Medical coverage - Basic coverage from HJ Hospital
• Transportation
• Accommodation
• Food

Leave Policy: 30 days of paid leave after completing 12 months of continuous service.

Contract Period: 2 Years (Renewable by mutual consent between the employee and the employer)

Working Mode: Work From Office - Onsite