Branch manager Aesthetic

Key Responsibilities

• Manage the overall day-to-day operations of the branch.
• Lead, motivate, and manage the clinic team to achieve business and service targets.
• Drive branch revenue, sales, client acquisition, and customer retention.
• Manage appointments, enquiries, follow-ups, consultations, and conversions.
• Ensure excellent customer service and maintain strong client relationships.
• Handle customer concerns and resolve complaints professionally.
• Monitor daily, weekly, and monthly sales and operational performance.
• Ensure the team consistently achieves assigned targets and KPIs.
• Coordinate with doctors, therapists, consultants, and support staff for smooth operations.
• Maintain high standards of hygiene, clinic presentation, service quality, and professionalism.
• Monitor inventory, stock, and other branch requirements.
• Prepare regular reports and provide updates to management.
• Identify opportunities to improve customer experience, team performance, and branch growth.

Requirements

• 5 years of experience in branch management, clinic management, sales management, or operations management.
• Experience in aesthetic clinics, dermatology, beauty, wellness, healthcare, or premium service businesses is preferred.
• Strong leadership and team-management skills.
• Excellent communication and interpersonal skills.
• Strong sales, conversion, and customer relationship skills.
• Target-oriented with a strong sense of ownership.
• Good organizational and problem-solving abilities.
• Professional, confident, and well-presented personality.
• Ability to work in a fast-paced, customer-focused environment.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Work Location: In person