Branch Manager

Sales & Customer Service:

1. Drive sales to meet or exceed store targets and KPIs.
2. Lead by example in delivering exceptional customer service.
3. Build strong customer relationships and ensure a high level of client satisfaction.
4. Monitor market trends and competitor activities to identify opportunities.

Team Management:

1. Recruit, train, supervise, and motivate store staff.
2. Conduct regular team meetings, coaching sessions, and performance reviews.
3. Ensure all team members are knowledgeable about products and promotions.
4. Create and maintain a positive and professional work environment.

Store Operations:

1. Oversee day-to-day operations, including opening/closing
2. procedures, inventory management, and cash handling.
3. Ensure visual merchandising standards are consistently met.
4. Maintain stock levels, place orders, and coordinate with suppliers.
5. Ensure compliance with company policies, health and safety regulations, and hygiene standards.

Administrative Duties:

1. Prepare and analyze sales reports and budgets.
2. Manage payroll, scheduling, and staff attendance.
3. Handle customer inquiries and resolve complaints effectively.