Branch Manager

Key Responsibilities

• Oversee and manage the day-to-day operations of the branch.
• Develop and execute business strategies to achieve branch sales and revenue targets.
• Identify and develop new business opportunities within the freight forwarding and logistics market.
• Build and maintain strong relationships with existing and potential customers.
• Monitor branch performance, sales activities, and profitability.
• Lead, motivate, and manage branch employees to achieve business objectives.
• Coordinate with Sales, Operations, Customer Service, Pricing, and other departments to ensure smooth operations.
• Monitor customer requirements and ensure high-quality service delivery.
• Develop and maintain strong relationships with customers, agents, shipping lines, and other business partners.
• Monitor market trends, competitor activities, and business opportunities in the local market.
• Prepare regular reports on branch performance, sales, revenue, and operational activities.
• Ensure branch activities comply with company policies, procedures, and applicable regulations.
• Identify operational issues and implement appropriate solutions to improve efficiency and customer satisfaction.

Requirements

• Minimum 5 years of experience in the Freight Forwarding, Logistics, or Shipping industry.
• Minimum 2–3 years of experience in a managerial or supervisory position.
• Strong understanding of freight forwarding operations, shipping, and logistics services.
• Proven experience in sales, business development, and customer relationship management.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and problem-solving skills.
• Target-oriented, proactive, and business-minded.
• Strong ability to build and maintain relationships with customers and business partners.
• Good analytical and decision-making skills.
• Proficient in Microsoft Office.
• Good command of English, both written and spoken, is an advantage.
• Willing to be based in Panjang, Lampung.

Job Details

Position: Branch Manager
Industry: Freight Forwarding / Logistics
Location: Panjang, Lampung
Employment Type: Full-time
Level: Manager / Senior Management

What We Offer

• Competitive salary package.
• Performance-based incentives.
• Career development opportunities.
• Professional and dynamic working environment.
• Opportunity to grow with an expanding logistics company.