Branch Manager

BRANCH MANAGER

Purpose

Provides overall leadership of the branch and is responsible for its profitable growth, employee development, and customer satisfaction. Leads the branch sales function, including coaching and supporting other sales representatives, while personally managing and developing an assigned sales territory. Works closely with Parts and Service leadership to achieve overall branch objectives.

Essential Functions:

• Leads the Branch development and deployment of a comprehensive sales strategy and long-term plans which integrates the business’ values, mission, resources and goals
• Builds lasting relationships with customers always focusing on long-term growth and dealership loyalty
• Manages an assigned sales territory and is accountable for achieving individual sales objectives in addition to overall branch sales goals
• Maintains accurate customer, prospect, and sales activity information in dealership systems and follows the established sales process
• Manages, coaches, and develops the branch sales team, including other territory sales representatives, to achieve sales goals and follow established sales processes
• Oversees the approval of deals and commission payouts
• Ensures the sales team adheres to sales department policies
• Creates development plans for sales professionals which includes identifying training needs
• Ensures the sales document process is followed by all sales team members
• Monitors market conditions, competitor’s products and pricing
• Works with the Parts and Service Managers to promote profitability and customer satisfaction
• Represents the dealership within the local market and community to strengthen customer relationships and identify growth opportunities.
• Recruits, hires, develops and retains key talent

Experience, Education, Skills and Knowledge

• 5+ years equipment sales experience
• 3+ years sales management experience
• Preferred Bachelor’s Degree in Business or Agricultural Management
• Familiar with John Deere and competitive products
• Proven managerial ability including leading, coaching, and developing others
• Strong time management and organizational skills required
• Ability to balance branch leadership responsibilities with the active management and development of an assigned sales territory
• Strong written and oral communication skills
• Basic knowledge of equipment financing and accounting
• Enthusiastic with high energy and motivated to succeed
• Ability to use John Deere sales computer applications and tools
• Ability to use software applications such as Microsoft Office and internet functions