Branch Manager

Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.

• Establishes work standards, performance measures, goals and objectives

• Assigns deliverables/tasks to subordinates

• Evaluates work performance, tracks and reviews work progress of subordinates

• Provides direction and guidance

• Coaches, counsels and motivates subordinates

• Recommends personnel action/movement

• Interviews prospective employees for the department and recommends hiring

• Conducts job orientation and technical trainings

• Identifies and recommends training program/seminar for staff development

• Recommends disciplinary actions as needed in concurrence with the Immediate Superior

· Responsible for attaining the branch monthly target set by the Management

· Monitors daily production and loan releases to ensure growth of the branch

· Plans, creates and implements programs/processes for branch employees and clients

· Maintains good business partnership with Loan Consultants, dealers and banks

· Implements the business plans and programs designed by the Marketing Group

· Delivers marketing activities within the approved budget

· Conducts meetings, seminars and orientations for Loan Consultants

· Reports regularly the performance of branches to the Immediate Superior

· Ensures that quality service to customers/clients is consistently applied

· Handles clients complaints or concerns escalated by the staff

· Represents the branch during Management Committee meetings and other internal/external meetings.

· Performs other work-related functions and duties that may be assigned