Branch Manager

About the role

The Sales Team Leader is responsible for leading, coaching, and motivating a team of Sales Officers to achieve sales targets while ensuring excellent customer service and compliance with company policies. The role focuses on driving business growth through effective sales strategies, team performance management, and market development.

Key responsibilities

• Lead, supervise, and motivate the sales team to achieve monthly and annual sales targets.
• Monitor daily sales activities and ensure the team consistently meets productivity goals.
• Develop and execute sales plans and strategies to increase market share and business growth.
• Recruit, train, coach, and mentor Sales Officers to improve their sales performance and product knowledge.
• Conduct regular field visits to support and guide the sales team.
• Build and maintain strong relationships with clients, business partners, and referral sources.
• Identify new business opportunities and expand the company's customer base.
• Ensure proper implementation of sales policies, promotional campaigns, and company initiatives.
• Monitor competitors' activities, market trends, and customer feedback to recommend appropriate strategies.
• Review and analyze sales reports, pipeline performance, and team productivity.

About you

• Bachelor's Degree in Business Administration, Marketing, Management, Finance, or any related field.
• At least 2–3 years of supervisory experience in Sales, preferably in banking, financing, lending, insurance, FMCG, telecommunications, or retail.
• Proven track record of consistently achieving sales targets.
• Strong leadership, coaching, and people management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Willing to travel and conduct fieldwork as needed.