Branch Manager

We are looking for a Branch Manager to lead our Non-Life Insurance business in General Santos City. 

• Level: Manager

• Office Location: Suncity Suites, National Highway, Brgy. Lagao, General Santos City

• Work Hours: 8:00 to 5:00 Mon-Fri

This is an exciting opportunity for an experienced insurance professional who can combine business development, sales leadership, operations management, and customer service to drive the branch toward sustainable growth and profitability.

You’ll lead the growth of our diverse Non-Life Insurance portfolio, covering Motor, Fire, Personal Accident, Casualty, Travel, Engineering, and Marine Cargo Insurance, while building strong relationships with clients, agents, and business partners.

What You’ll Do

Branch management:

• Lead the Sales, Underwriting and Claims operations of branch while also overseeing the Policy Issuance, Accounting & Collection.
• Recruit, coach, develop, and motivate agents while monitoring their sales performance.
• Translate business strategies into clear goals and actionable plans for the team.
• Provide leadership, mentoring, and technical guidance to help build a high-performing team.
• Develop and execute strategies to grow the branch’s market share, sales, and profitability.
• Prepare and manage the branch’s annual budget and monitor business performance.
• Identify and develop new business opportunities and key partnerships.
• Build and maintain strong relationships with agents, clients, customers, and business partners.
• Drive continuous improvements in customer service, processes, and branch operations.

Operations:

• Review and approve policies and endorsements within the assigned authority.
• Evaluate and approve claims within the branch’s authority and coordinate cases requiring Head Office approval.
• Monitor premium collections and ensure timely collection and remittance of outstanding premiums.

What We’re Looking For

• Bachelor’s/College Degree in any 4-year Business-related course
• Strong Non-Life Insurance background
• At least 5 years of relevant experience in Sales and/or Operations Management, preferably 3 years spent in insurance business development
• Experience in handling clients, customers, agents, and business partners
• Excellent communication and interpersonal skills
• Proficient in MS Office and Google Workspace
• Basic Non-Life Insurance training from IIAP is an advantage but not required.
• Willing to travel as needed