Branch Manager

Description:

Summary: Oversees daily banking activity in a branch including customer service, staffing requirements and facilities maintenance.

Essential Duties:

• Ensures that the branch is opened and closed and stays current on security policies and procedures.
• Supervises vault operations and procedures.
• Maintains knowledge of branch policies and procedures with respect to approving or overrides of teller transactions.
• Responsible for ongoing coaching and career development of branch team.
• Well versed in community development and outside bank networking to further promote CSB as the full service community focused bank that we are.
• Applicant will be required to obtain NMLS licensing for production of real estate loans.
• Directs personnel in activities to ensure prompt, accurate and dependable customer service.
• Establishes and helps to attain internal performance objectives for branch office business volume.
• Handles customer problems and complaints; counsels customers with special needs or requests.
• Provides and maintains a professional business-like atmosphere within the branch office.
• Reviews staff for performance evaluations and recommend salary adjustments.
• Coordinates staff training when needed.
• Comply with all bank policies, regulations and laws applicable to carrying out duties and responsibilities, including but not limited to the Bank Secrecy Act.
• Regular attendance is an essential function.
• Other duties as assigned.

Requirements:

• Two years experience in a financial institution
• Good written, verbal and supervisory skills