Branch Manager

About the role

As the Branch Manager at Ban Hin Bee Sdn Bhd, you will be responsible for overseeing the day-to-day operations and performance of our retail store located in Sungai Petani, Kedah. This is a full-time position that plays a critical role in ensuring the success and growth of our local branch.

What you'll be doing

• Manage all aspects of the store's operations, including staff supervision, inventory management, sales and customer service
• Develop and implement strategies to drive sales, increase profitability and enhance the customer experience
• Oversee the recruitment, training and development of store personnel to build a highly motivated and skilled team
• Ensure compliance with company policies, procedures and health and safety regulations
• Analyse store performance data and provide regular reports and recommendations to senior management
• Foster a positive, collaborative and customer-centric culture within the store

What we're looking for

• Proven track record as a successful retail store manager, preferably within the consumer products industry
• Strong people management and leadership skills, with the ability to motivate and develop a team
• Excellent customer service orientation and problem-solving abilities
• Proficient in inventory management, budgeting and financial analysis
• Strong communication and interpersonal skills, with the ability to liaise effectively with various stakeholders
• Adaptable and able to thrive in a fast-paced, dynamic retail environment

Job Type: Full-time

Pay: RM2,800.00 - RM4,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• George Town: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Retail sales: 4 years (Required)

Language:

• English (Required)

Location:

• George Town (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person