Branch Manager

Branch Manager
Sanico, Inc. | Syracuse, NY

Location
Syracuse, NY (on-site; team spans two locations)

Reports to
President, Executive Vice President

Direct team
8 employees: 2 office, 4 warehouse, 2 drivers

Schedule
Full-time, Monday Friday

Compensation
$75,000 $85,000 base salary, plus a year-end bonus tied to branch profitability

About Sanico

For 42 years, Sanico has supplied commercial cleaning and janitorial products to businesses across Upstate New York. Our customers count on us for quality products and dependable, responsive service, and that reputation is built by the people in our branches every day.

Our Syracuse branch is growing with the Central New York market, and we're looking for an experienced, hands-on leader to run it.

About the Role

As Branch Manager, you'll own day-to-day operations at our 13,604-square-foot Syracuse distribution center. You'll lead a team of eight, keep orders moving accurately from receiving to delivery, protect inventory and company assets, and make sure the branch is organized, safe, and a good place to work.

You'll report to the President and EVP and work closely with branch staff, our field sales reps, the VP of Purchasing, and our other branches. This role is for someone who sets a high standard, communicates clearly, and is as comfortable coaching an employee as solving a problem on the warehouse floor.

What You'll Do

Lead and develop the team

Set clear expectations for the branch staff

Direct daily work for office, warehouse, and delivery staff

Run a short morning huddle each day and stay actively engaged with each team member

Monitor productivity and performance, give timely feedback, and address issues early

Hold regular one-on-one meetings; conduct performance reviews

Lead hiring for branch positions and onboard new employees

Know and apply company policies, and recommend merit increases and year-end bonuses to senior management

Support sales and serve customers

Partner with branch customer service as a point of contact for field sales reps

Build strong customer relationships; serves as a point of contact for key, major accounts

Oversee order fulfillment so customers receive the right product, on time

Manage warehouse operations and logistics

Work daily with the Warehouse Manager to plan and optimize delivery routes

Managerial oversight of logistical operations (receiving, stocking, picking, loading, delivery)

Coordinate with other Sanico branches on inventory transfers and resolve discrepancies

Inventory Management

Keep inventory records accurate through recurring cycle counts

Manage the flow of inbound and outbound product

Work with the VP of Purchasing on stock levels and replenishment

Safety

Promote and enforce OSHA compliance and safe work practices

Make sure required staff certifications are current

What Success Looks Like

An engaged, accountable team with clear expectations and steady performance

Accurate inventory with on-time, error-free deliveries

A clean, organized, and safe facility

Strong relationships with customers and sales reps, and a branch that grows profitably

What You Bring

Required

Proven experience managing people

Strong interpersonal and communication skills

Ability to handle sensitive conversations and deliver constructive feedback professionally

Preferred

Experience in wholesale distribution or warehouse operations

Experience with an ERP system (e.g., Acumatica, NetSuite, SAP, Microsoft Dynamics)

Compensation & Benefits

Base salary: $75,000 $85,000

Bonus: Year-end, based on company & branch profitability,

Medical, dental, and vision coverage

SIMPLE IRA with company match up to 3%

Term life insurance

Pet insurance

Sanico, Inc. is an equal opportunity employer.

Offered compensation: $77,000/yr - $85,000/yr

Experience and License Requirements

• Distribution (optional)
• ERP System (Acumatica, Netsuite, SAP, Microsoft Dynamics, etc.) (optional)
• Fleet Management (optional)
• People Management
• Warehouse Operations (optional)