Branch Manager

Mission Statement: Unlocking potential while protecting your most critical assets.

Core Values: Care Trust Help (C.T.H.)

Summary Of Position The Project Manager is responsible for managing assigned projects across Niles' lines of business, including industrial coatings, roofing, industrial maintenance, mechanical restoration, scaffold and insulation, facility services, and other specialty services. Projects may range from $20,000 to $2,000,000 or more in value depending on scope and complexity.

The Project Manager is responsible for project planning, execution, financial performance, customer satisfaction, production tracking, and subcontractor coordination. This role works closely with field leadership and internal departments, including purchasing, workforce dispatch, safety, equipment, and operations, to deliver projects safely, efficiently, and profitably while maintaining the highest level of service for our customers.

Essential Duties And Responsibilities Project Management & Execution

• Manage assigned projects from initiation through closeout, ensuring successful execution of scope, schedule, budget, quality, and customer expectations.
• Develop project execution plans, schedules, staffing requirements, and resource strategies to support efficient project delivery.
• Coordinate project activities with estimators, field leadership, customers, subcontractors, suppliers, and other trades.
• Collaborate with operational leaders to ensure projects are properly staffed, equipped, and scheduled for safe and productive execution.
• Lead pre-job, progress, and post-job meetings and communicate project status to customers, field leadership, and internal stakeholders.
• Monitor project performance, identify risks and obstacles, and implement corrective actions as needed.
• Conduct regular jobsite visits to support field teams, strengthen customer relationships, and ensure project objectives are achieved.
• Maintain complete and accurate project documentation throughout the project lifecycle.

Financial Management

• Develop and maintain project budgets, forecasts, and cost tracking.
• Monitor project financial performance, identify variances, and implement corrective actions to achieve profitability goals.
• Review labor productivity, material costs, subcontractor expenses, and equipment utilization.
• Manage project billing requirements and support timely invoicing and collections activities.
• Identify, price, negotiate, and manage change order opportunities.

Contract & Risk Management

• Review, interpret, and administer project contracts, terms, conditions, and commercial requirements.
• Identify potential contractual, operational, financial, and safety risks and develop mitigation strategies.
• Ensure compliance with contractual obligations while protecting company interests.
• Lead dispute resolution efforts and support claims management when required.
• Evaluate project opportunities and risks to support strategic decision-making.

Customer & Business Relationship Management

• Serve as the primary point of contact for assigned customers and project stakeholders.
• Build and maintain strong customer relationships that support long-term business partnerships.
• Coordinate project activities with customers, subcontractors, suppliers, and other trades.
• Partner with Account Managers and Operations Leadership to identify opportunities for additional work and customer growth.

Safety, Quality & Compliance

• Promote a culture of safety and ensure compliance with all company safety policies and customer requirements.
• Support field leadership in the identification and resolution of safety, quality, and operational concerns.
• Ensure projects are executed in accordance with contractual obligations, industry standards, and regulatory requirements.
• Participate in post-project evaluations and continuous improvement initiatives to enhance project outcomes and operational effectiveness.

Required Qualifications

• Bachelor’s degree in Construction Management or a related field preferred
• Two (2) to five (5) years of project management, construction management, operations, or related industry experience.
• Experience working in industrial, manufacturing, power generation, or heavy commercial environments with industrial coatings, roofing, mechanical restoration, HVAC, or specialty contracting environments preferred.
• Demonstrated understanding of project budgeting, forecasting, job costing, and financial management principles.
• Knowledge of contract administration, change management, and project financial reporting.
• Strong organizational, planning, and problem-solving skills.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications and project management software.
• Ability to manage multiple priorities in a fast-paced environment.
• Valid driver's license with the ability to travel to project sites overnight up to 25%.