Branch Manager

WE ARE HIRING!

Branch Manager – Hallmarking Operations

Company: Quality Assay & Hallmarking Pvt. Ltd.

Job Locations: Chennai | Hyderabad | Coimbatore | Mumbai | Bangalore

HEAD OFFICE: CALICUT

About the Role

We are looking for an experienced and result-oriented Branch Manager to lead our hallmarking centre operations, manage teams, handle vendors, maintain customer relationships, and drive business growth.

Key Responsibilities

• Manage day-to-day branch operations and ensure smooth workflow.

• Lead, supervise, and motivate employees to achieve business targets.

• Build and maintain strong relationships with jewellers, vendors, and business partners.

• Handle vendor management, coordination, and operational issues.

• Monitor productivity, turnaround time, and service quality.

• Ensure compliance with company SOPs, BIS requirements, and quality standards.

• Manage manpower planning, attendance, shift allocation, and staff performance.

• Monitor branch revenue, expenses, and operational efficiency.

• Coordinate with Head Office and submit regular performance reports.

• Resolve customer complaints and operational challenges effectively.

• Demonstrate strong problem-solving skills and the ability to work under pressure.

• Identify opportunities to improve branch performance and expand the customer base.

Eligibility & Experience

• 4–5 years of relevant experience in branch management, operations, or team leadership.

• Experience in the gold, jewellery, assaying, or hallmarking industry will be an advantage.

• Bachelor's degree in any discipline; MBA preferred.

• Strong leadership, vendor management, negotiation, and problem-solving skills.

• Ability to manage multiple responsibilities and meet deadlines under pressure.

• Languages required: Hindi, English, and Tamil.

• Knowledge of additional languages will be an added advantage.

• Candidates available to join immediately are encouraged to apply.

What We Offer

• Attractive salary package, based on experience and capabilities.

• Career growth opportunities.

• A professional and performance-driven work environment.

How to Apply

Interested and eligible candidates can share their updated resumes.

ONLY MESSAGE : 86060 05916

Join Quality Assay & Hallmarking and grow with us!

Pay: From ₹30,000.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Ernakulam North, Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Work Location: In person