Branch Manager

Build Your Career While Making a Difference

At Harborstone Credit Union , we believe financial well-being has the power to transform lives, strengthen communities, and create brighter futures. As one of Washington's Best Workplaces , we're proud to foster a culture where teammates are empowered to grow, lead, and make a meaningful impact every day.

Join us at our unique Friday Harbor Branch and enjoy one of Washington's most scenic communities. Located on beautiful San Juan Island , Friday Harbor offers a welcoming small-town atmosphere, breathtaking waterfront views, abundant outdoor recreation, and a strong sense of community. Whether you're kayaking after work, spotting orcas in the Salish Sea, or helping local members achieve their financial goals, you'll find a rewarding balance of purpose and lifestyle that's hard to match anywhere else.

What You'll Do

As a Branch Manager, you'll lead a branch team focused on creating outstanding member experiences while driving operational excellence and business growth. You'll serve as a coach, mentor, and role model, helping your team succeed while ensuring branch goals are achieved.

Why Harborstone?

At Harborstone Credit Union , we invest in our employees and their families by offering a comprehensive and competitive benefits package, including:

• 401(k) with generous employer match

• Medical, dental, and vision coverage

• Employer contribution toward dependent medical premiums

• Generous paid time off and holidays

• Professional development and career growth opportunities

• Employee appreciation and recognition programs

• Discounted employee financial products

• A mission-driven culture focused on helping members and communities thrive

• A collaborative, supportive culture that values work-life balance and employee well-being

• Competitive pay: $72,600 - $108,900 annually*

*Starting salary is based on experience and qualifications and will likely not exceed mid-point of range to allow for development and future increases.

Key Responsibilities

• Lead and inspire a single branch team to deliver exceptional member service and support.

• Manage daily branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.

• Coach, develop, and motivate team members through ongoing training, feedback, and performance management.

• Foster a culture of accountability, collaboration, and continuous improvement.

• Drive branch growth by identifying opportunities to deepen member relationships and expand financial solutions.

• Ensure compliance with credit union policies, procedures, and regulatory requirements.

• Represent Harborstone in the community and help strengthen our local partnerships and community presence.

What We're Looking For

We're seeking a motivated leader who is ready to take the next step in their career and make a lasting impact.

Qualifications:

• Experience in the financial services industry.

• Demonstrated ability to coach, develop, and support team members.

• Strong communication and relationship-building skills.

• A member-first mindset with a passion for delivering exceptional service.

• Ability to balance operational excellence, business development, and team leadership.

• Knowledge of financial products, branch operations, and regulatory compliance requirements.

• Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.

• Adaptable, collaborative, and committed to achieving results.

Physical Considerations

• Ability to communicate effectively in verbal, written, and electronic formats with internal and external stakeholders.

• Ability to read, comprehend, and respond to written and verbal instructions and information.

• May be required to sit or stand for extended periods, depending on job duties.

• May involve repetitive motions, including keyboarding and handling office equipment.

• May require stooping, bending, squatting, or reaching occasionally.

• May be required to lift and carry items weighing up to 25 pounds.

• Ability to navigate office environments, including walking between workstations, meeting rooms, and member service areas.

• Regular travel between assigned branch locations required.

Ready to Lead, Grow, and Make a Difference?

If you're looking for a place where your leadership matters, your growth is encouraged, and your work positively impacts others, we'd love to hear from you.

FLSA: Exempt