Branch Manager in Training

Branch Manager in Training

Great Lakes Radiant & Industrials, LLC
Akron, OH

Full-Time | $21.00–$25.00 per hour

Monday–Friday | 8:00 AM–4:30 PM

Build a Career, Not Just a Job

Great Lakes Radiant & Industrials is looking for a dependable, self-motivated Branch Manager in Training to join our established Akron, Ohio branch.

This is a unique opportunity to learn every aspect of operating a wholesale distribution branch while gaining hands-on experience in customer service, warehouse operations, shipping and receiving, inventory management, and product knowledge.

The successful candidate will work directly alongside our experienced Territory Manager, who oversees all aspects of our business throughout the territory spanning Ohio to Maryland. This hands-on mentorship will provide valuable exposure to the daily operations of our business, including warehouse management, customer relationships, sales support, inventory control, and branch leadership.

One-Year Management Training Program

This position is designed as a one-year training program, with the goal of preparing the successful candidate to independently manage the day-to-day operations of our Akron branch.

Throughout the program, the candidate will receive hands-on training, ongoing mentorship, and scheduled performance reviews to evaluate progress, identify opportunities for improvement, and establish goals for continued development.

Compensation & Growth Opportunities:

• Starting Pay: $21.00 per hour.
• Scheduled Performance Reviews: Formal evaluations throughout the one-year training program to assess performance, progress, and readiness for additional responsibilities.
• Performance-Based Pay Increases: Candidates who demonstrate strong performance and successfully meet established goals will be eligible for pay increases in conjunction with scheduled performance reviews.
• One-Year Goal: Successful completion of the training program may lead to advancement into the Branch Manager position, with the potential to earn $25.00 per hour.
• Long-Term Growth: Additional earning potential and career advancement opportunities are available for individuals who excel in the position and contribute to the continued success of the company.

Our goal is to invest in the right individual, provide the tools and training needed for success, and create a long-term career opportunity.

Because we are a growing small business, everyone on our team wears multiple hats. One moment you may be assisting a customer over the phone, preparing a quote, or entering an order. The next, you may be unloading inventory, preparing a shipment, or helping a customer load products into their vehicle.

If you enjoy learning new skills, staying busy, solving problems, and taking ownership of your work, we'd love to hear from you.

Please Note: This is an active, physically demanding position in a commercial heating equipment warehouse. Employees regularly lift, carry, and move large commercial heating products and boxes weighing up to 75 pounds throughout the workday. This is an essential function of the position.

What You'll Learn

During your training, you'll gain experience in all aspects of branch operations, including:

Customer Service & Sales Support

• Answer incoming customer calls and assist customers professionally.
• Prepare customer quotes and process sales orders.
• Respond to customer questions regarding products, pricing, and order status.
• Develop product knowledge of commercial and industrial heating equipment.
• Communicate daily with teammates across multiple branch locations using Microsoft Teams and Microsoft Office.

Warehouse & Distribution Operations

• Receive, inspect, and organize incoming inventory.
• Prepare and coordinate outgoing shipments.
• Safely lift, carry, and move commercial heating equipment and related products weighing up to 75 pounds throughout the workday.
• Load and unload trucks.
• Assist customers with order pickups and loading merchandise.
• Deliver products locally using a company provided vehicle when needed.
• Participate in monthly inventory counts.
• Operate a forklift (training and certification provided).
• Maintain a clean, organized, and safe warehouse.

Branch Operations & Leadership Development

• Learn the day-to-day operations of a wholesale distribution business.
• Assist in maintaining inventory accuracy and warehouse organization.
• Build and maintain strong customer relationships through exceptional service.
• Develop problem-solving, decision-making, and organizational skills.
• Learn to prioritize daily responsibilities and maintain efficient branch operations.
• Work closely with the Territory Manager and company leadership to develop the skills needed to independently manage daily branch activities.
• Gradually take on additional responsibilities as training and experience progress.
• Participate in scheduled performance reviews and work toward established development goals throughout the one-year training program.

Qualifications

Required:

• Valid driver's license.
• Ability to safely and repeatedly lift, carry, and move commercial heating products weighing up to 75 pounds throughout the workday.
• Comfortable performing physically demanding warehouse work on a regular basis.
• Strong customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple responsibilities.
• Basic computer skills and ability to learn Microsoft Office, Microsoft Teams, and order processing systems.
• Resume required with application.

Preferred Experience:

Experience in one or more of the following:

• Warehouse operations
• Shipping and receiving
• Inventory management
• Customer service in a distribution environment
• Team leadership or supervisory responsibilities

We're Looking for Someone Who...

• Enjoys working in a small business where every day is different.
• Is dependable, self-motivated, and takes initiative.
• Can work independently while remaining connected with a larger team.
• Is organized and takes pride in doing quality work.
• Can easily switch between office responsibilities and warehouse work throughout the day.
• Enjoys learning new products, systems, and procedures.
• Demonstrates strong problem-solving skills and sound judgment.
• Has an interest in developing leadership and management skills.
• Wants to grow with a company and take on increasing responsibility over time.

Why Join Great Lakes Radiant & Industrials?

• Monday–Friday business hours (8:00 AM–4:30 PM)
• Starting pay of $21.00 per hour, with potential to reach $25.00 per hour after one year
• One-year management training program
• Direct mentorship from an experienced Territory Manager
• Scheduled performance reviews and opportunities for performance-based pay increases
• Potential advancement to Branch Manager after successful completion of training
• Additional long-term earning and career growth potential
• Forklift certification provided
• Small, team-oriented company where your work has a direct impact
• Opportunity to contribute to the continued success and growth of our Akron location

Great Lakes Radiant & Industrials is an Equal Opportunity Employer M/F/Disability/Veteran.

Job Type: Full-time

Pay: $21.00–$25.00 per hour (starting at $21.00 per hour, with opportunities for performance-based increases)

Schedule:

• Monday to Friday
• 8:00 AM–4:30 PM
• Day shift

Pay: $21.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Application Question(s):

• Are you willing to operate a forklift (we will certify and train you if you are not certified already)?
• Are you willing to safely lift, carry, and move boxes weighing up to 75 pounds on a regular basis throughout the workday?

Experience:

• Customer Service: 1 year (Required)
• Warehouse Distribution: 1 year (Required)
• Microsoft Products: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Akron, OH 44312 (Required)

Work Location: In person