Branch Manager (Male)

Branch Manager

PNY Trainings – Lower Mall branch

Department: Sales / Management
Location: PNY Trainings Lahore
Employment Type: Full TimeOn-Site
Working Hours: 9 Hours & 6 days in a week
Experience: Minimum 5- 6 years
Gender: Male
Compensation: PKR 60,000 -70,000
(Negotiable & may exceed the stated range)

Requirement:

1. Bachelor's degree in Business Administration, Management, Marketing, or a relevant discipline.

2. Preference will be given to candidates with a BSCS or BSIT degree.

3. Minimum 5–6 years of relevant experience in IT Traning Institute operations, sales, administration, or academic management.

4. Strong experience in sales, customer service, and team supervision. Excellent leadership, communication, and interpersonal skills.

5. Ability to work under pressure and achieve operational and sales targets.

6. Proficiency in MS Office, reporting, and branch documentation.

Job Description Summary:

PNY Trainings is seeking a proactive and results-driven. Branch Manager to support branch operations, drive admissions and sales, and ensure excellent customer service. The ideal candidate should have strong leadership, communication, and team management skills, with the ability to achieve REVENUE/ADMISSION targets while maintaining smooth day-to-day operations.

Key Responsibilities:

1. Achieving branch revenue, admissions, operational, and profitability targets.

2. Supervise the daily operations of the Branch and ensure smooth coordination among Admissions, Sales, Academics, Administration, Accounts, IT, and Marketing teams.

3. Ensure implementation of Company policies, SOPs, and compliance standards across all branch operations.

4. Monitor admissions, sales performance, student inquiries, and operational activities, and submit regular reports to the Head Office.

5. Achieving branch KPIs related to admissions, revenue, student retention, customer satisfaction, and operational efficiency.

6. Support the Head Office in monitoring branch expenses, maintaining financial discipline, and improving operational performance.

7. Prepare and review daily, weekly, and monthly operational reports and ensure timely submission to Head Office.

8. Supervise branch staff, instructors, and support teams to ensure discipline, productivity, and high performance.

9. employee performance evaluations, coaching, and identifying training and development needs.

10. Ensure effective classroom management, proper utilization of classrooms, availability of required equipment, and maintenance of a professional learning environment.

11. Coordinate class schedules and timetables with the Academics Department to ensure efficient allocation of instructors, classrooms, and resources.

12. Monitor instructor punctuality, student attendance, and class regularity to ensure smooth academic operations.

13. Supervise branch assets, inventory, office supplies, and ensure proper record-keeping and timely replenishment.

14. Coordinate with HR regarding staff attendance, leave management, employee discipline, and implementation of HR policies.

15. Handle routine operational, student, and staff concerns efficiently, escalating critical issues to the Head Office where necessary.

16. Build and maintain positive relationships with students, parents, instructors, corporate clients, and visitors while ensuring excellent customer service.

17. Perform any other duties or assignments assigned by the Head Office Management in support of organizational objectives.

Pay: Rs60,000.00 - Rs70,000.00 per month

Work Location: In person