Branch Manager - Whangarei

This is who we are:

A market leader in personal loans with a multi-cultural customer and employee base, we are Instant Finance, and we have been servicing our clients for over 54 years. We have built our longevity on customer service excellence, great teamwork, honesty, integrity, and building rapport with our customers.

We are looking for a Branch Manager to lead our new formed team at Whangarei!

As a Branch Manager you will play a key role in leading a dedicated team to achieve branch targets and deliver outstanding customer service. You will be responsible for managing day-to-day operations and ensuring the overall success of the branch.

About you:

• Extensive finance industry experience in all areas including lending, credit management and administration.
• Ability to work unsupervised
• Strong leadership and interpersonal skills
• Effective oral and written communication skills
• Problem solving, numerical and analytical skills
• Results-oriented mindset with a track record of meeting and exceeding targets

On a daily basis you will:

• Drive branch performance.
• Foster a customer-centric culture, ensuring that clients receive exceptional service throughout the process.
• Provide great customer outcomes.

Why us?

• Inclusive and supporting team environment.
• National network
• Opportunities to grow and develop.
• Life insurance benefits

If this sounds like a role you'd be keen on, you'll be joining an organisation that has a strong identity and is proud of providing outstanding customer service for 54 years.

Applications close 18 September 2026 or on appointment.