Branch Operation Manager

Wings Recruitment Partners is a boutique recruitment firm based in Hong Kong. We hit the ground running with our direct approach to pair fresh talents and top employers

We specialized in various sectors including Banking & Finance, Legal and Retail industry in Hong Kong, China and APAC region.

We place great emphasis on a fast and accurate response for both of our clients and candidates so as to be your long term business partner.

Our Client, a well-established bank in Hong Kong, is now looking for suitable candidates to fit their post of Branch Operation Manager in their retail banking sector.

Responsibilities:
Supervise counter services and handle all round branch operations

Ensure a smooth branch operations to enhance service quality to customers

Ensure daily operation process are following the guidelines and procedures of the bank

Handle complaints and maintain good relationship with customers

Requirements:
Secondary education or above

Minimum 3 years’ experience in retail banking operations with at least 1 year at supervisory level.

Good interpersonal and communication skills.

Good command of written and spoken English and Chinese