Branch Operations Assistant

Key Responsibilities:
1. Daily Branch Operations Assist in the day-to-day operational activities of the branch. Perform assigned tasks and coordinate with concerned personnel to ensure timely completion of branch requirements. Assist in maintaining proper orderliness and organization within the branch.
2. Inventory Support Assist in monitoring the movement and availability of stocks. Assist in physical inventory counts and reconciliation of inventory records. Report discrepancies, damaged products, shortages, and other inventory concerns to the Branch Operations Supervisor. Assist in ensuring proper storage, handling, and issuance of products.
3. Delivery Coordination Assist in coordinating delivery schedules and requirements. Prepare and check delivery-related documents. Monitor the return and completeness of delivery documents. Report delivery issues, incomplete documents, or discrepancies to the Branch Operations Supervisor.
4. Documentation and Filing Prepare, encode, organize, and maintain branch operational documents and reports. Ensure that documents are complete, accurate, and properly filed. Assist in the preparation and submission of reports required by the branch and head office. Safeguard branch records and documents entrusted to the position.
5. Collection and Transaction Support Assist in monitoring collection-related documents and transactions. Check supporting documents for completeness and report discrepancies to the Supervisor. Coordinate with Sales and Finance personnel regarding documentation and transaction concerns. Ensure that no transaction is processed without the required supporting documents.
6. Administrative Support Assist in monitoring branch supplies and other operational requirements. Assist in coordinating repairs, maintenance, utilities, and other branch administrative concerns. Perform encoding, filing, photocopying, scanning, and other administrative tasks as required.
7. Compliance and Internal Controls Follow company policies, procedures, and established internal controls. Assist during inventory counts, audits, inspections, and other branch reviews. Immediately report irregularities, discrepancies, losses, or policy violations to the Supervisor.
8. Other Duties Perform other related duties that may be assigned by the Branch Operations Supervisor or authorized management representative.

AUTHORITY AND DECISION-MAKING
The Branch Operations Assistant is authorized to:
-Perform assigned operational and administrative tasks in accordance with established procedures.
-Coordinate with branch personnel and other departments regarding routine operational requirements.
-Check documents for completeness and accuracy before submission.
-Report operational discrepancies, inventory variances, and other concerns to the Branch Operations Supervisor.
-Follow up on pending documents and routine branch requirements.

Qualifications:
-Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management/Commerce/Finance/Accountancy/Banking or equivalent.   
-At least 2–3 years of relevant experience in branch operations, warehouse, logistics, sales administration, or a related function.
-With related work experience is an advantage.
-Open to work in a warehouse set-up. Knowledge in SAP Business One is an advantage.
-Willing to work ASAP.   
-Good organizational, communication, coordination, and problem-solving skills.   
-Knowledge of inventory and branch operational procedures.

Skills & Competencies:
-Strong leadership and team management skills
-Attention to detail and accuracy
-Organizational and time management skills
-Problem-solving and decision-making ability
-Integrity and accountability