Branch Operations Associate

About the role

Leedom Learning Pte. Ltd. (THE BRAINERY CODE- leading robotics, coding and AI school) is seeking a dynamic and organised Branch Operations Associate to join our team on a full-time basis at our Marine Parade location. In this role, you will be the operational backbone of our branch, ensuring smooth day-to-day operations and delivering exceptional service to our students and their families. This position is crucial to maintaining our high standards of service delivery and supporting our programs' success.

What you'll be doing

• Managing branch administrative tasks including scheduling, attendance tracking, and record-keeping for students and teachers
• Coordinating teacher resource assignments and ensuring optimal class scheduling and resource allocation
• Handling student enrolments, registrations, and maintaining accurate student records and databases
• Providing excellent customer service to students, parents and enquiries, responding to queries and concerns promptly and professionally
• Processing payments, invoicing and maintaining financial records related to branch operations
• Ordering and managing educational materials, supplies and resources needed for day to day operations.
• Monitoring and maintaining the cleanliness and functionality of branch facilities and learning spaces
• Supporting the implementation of branch marketing initiatives and promotional activities
• Liaising between teacher, students and management to ensure effective communication and program delivery
• Assisting with data entry, reporting and administrative documentation as required

What we're looking for

• Proven experience in an administrative or operations role, ideally within an educational setting or customer-facing environment
• Strong organizational and time management skills with the ability to multitask and prioritize effectively
• Excellent written and verbal communication skills in English; proficiency in other languages is advantageous
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and comfort with learning new software systems
• Customer service experience with a genuine passion for supporting student success and learning outcomes
• Attention to detail and accuracy in record-keeping and data management
• Ability to work collaboratively with diverse teams including teachers, management and students
• Flexibility and adaptability to respond to changing operational needs and priorities
• A minimum of 1–2 years' relevant administrative or operations experience is preferred

What we offer
At Leedom Learning Pte. Ltd., we are committed to fostering a supportive and inclusive workplace where our team members thrive. We offer:

• Competitive full-time salary and employment benefits package
• Opportunities for professional development and training to enhance your skills and career progression
• A collaborative and positive work environment with supportive management
• The chance to make a meaningful impact on students' educational journeys and success
• Work-life balance through reasonable working hours and supportive policies

About us
Leedom Learning Pte. Ltd. is an established educational and tutoring organisation dedicated to providing quality learning solutions to students across various academic levels. Our mission is to help students achieve their full potential through personalised, high-quality tuition and support. We pride ourselves on creating a nurturing learning environment where both students and staff can excel. With a commitment to educational excellence and student-centred service, Leedom Learning is a dynamic place to build a rewarding career in education.

Apply now
If you are enthusiastic, organised and ready to make a difference in an educational setting, we would love to hear from you. Please submit your CV, a cover letter and any relevant supporting documents to apply for this exciting opportunity with Leedom Learning Pte. Ltd.