Branch Operations Manager

Job Objective

We are looking for a proactive and result-oriented Assistant Operations Manager to support the Branch Operations Manager in overseeing the day-to-day branch activities at our Hyderabad location.

The candidate will be responsible for assisting in warehouse operations, inventory control, delivery coordination, team supervision, and branch process management to ensure smooth operational flow and exceptional customer service standards.

This role requires strong leadership abilities, operational coordination skills, and a process-driven mindset to support branch revenue growth and service excellence.

Key Responsibilities

Branch & Warehouse Operations Support

• Assist the Branch Operations Manager in handling daily warehouse and branch operations.
• Ensure smooth receiving, storage, dispatch, and return management of rental products.
• Monitor daily branch workflows to ensure operational efficiency.
• Maintain cleanliness, safety, and organization of warehouse and office premises.

Inventory Management

• Monitor stock availability and support regular inventory audits.
• Maintain accurate stock records and assist in cycle counts.
• Coordinate with procurement and warehouse teams to avoid stock shortages.
• Ensure proper tracking of inward and outward inventory movements.

Delivery & Logistics Coordination

• Coordinate with delivery executives and logistics partners for timely dispatches.
• Ensure smooth installation, delivery, and return pickup operations.
• Optimize delivery scheduling and route planning for faster turnaround.
• Monitor pending deliveries and escalations.

Team Supervision

• Supervise warehouse staff, delivery executives, and housekeeping staff.
• Assign daily operational tasks and ensure timely completion.
• Support employee training, onboarding, and performance monitoring.
• Maintain discipline and ensure adherence to company processes.

Sales & Customer Coordination

• Coordinate with the sales team for upcoming orders and urgent customer requirements.
• Ensure inventory readiness for faster order closures.
• Support issue resolution related to delivery delays, service requests, or product availability.

Quality & Process Compliance

• Ensure all products meet quality standards before dispatch.
• Assist in implementing SOPs and process improvements.
• Maintain branch compliance with company policies and operational standards.

Reporting & Documentation

• Prepare daily, weekly, and monthly MIS reports.
• Track branch performance metrics including deliveries, returns, stock movement, and team productivity.
• Submit reports to the Branch Operations Manager for review.

Preferred Qualifications

• Bachelors degree in any stream
• MBA / Operations Management preferred
• 7+ years of experience in operations, warehouse, logistics, or branch management
• Experience in e-commerce / rental services industry preferred

Skills Required

• Strong communication skills in English
• Team handling and leadership skills
• Warehouse and inventory management
• Delivery and logistics coordination
• Problem-solving and decision-making skills
• Process-oriented and analytical mindset
• Ability to work under pressure and manage multiple tasks

About Company

FutureOL Pvt Ltd (Irentout.com) is one of India's rapidly growing online rental service platforms, operating across Bangalore, Chennai, Hyderabad, and Pune.

We specialize in rental solutions for office setups, laptops, air conditioners, furniture, home appliances, and more, while promoting sustainability through a shared economy model.