Branch Operations Manager

JOB VACANCIES – HOTEL HEARTLAND, TRIVANDRUM

Join Our Team and Grow With Us!

The Heartland Hotel, a business-class hotel located near Aristo Junction, Thampanoor, Thiruvananthapuram, invites applications from enthusiastic, dedicated, and service-oriented candidates for the following positions.

1. Front Office Staff

• Welcome guests and manage check-in/check-out procedures.
• Handle reservations, guest enquiries, telephone calls, and billing.
• Ensure excellent guest service and a comfortable stay.
• Good communication and computer skills preferred.

2. Operations Manager

• Oversee the day-to-day operations of the hotel.
• Supervise staff and coordinate Front Office, Housekeeping, and other departments.
• Monitor service quality, revenue, expenses, and guest satisfaction.
• Ensure smooth operations and maintain hotel standards.
• Previous hotel management experience preferred.

3. Housekeeping Staff

• Maintain cleanliness and hygiene in guest rooms and public areas.
• Prepare rooms according to hotel standards.
• Handle linen, room supplies, and housekeeping requests.
• Ensure a clean, safe, and comfortable environment for guests.

4. Waiters / Food & Beverage Service Staff

• Attend to guests and take food and beverage orders.
• Serve food promptly and courteously.
• Maintain cleanliness in the dining area.
• Ensure a pleasant dining experience for every guest.

5. Accounts Staff

• Maintain daily accounts, vouchers, bills, and financial records.
• Handle cash transactions and support daily financial reporting.
• Assist with reconciliations, payments, and expense monitoring.
• Knowledge of accounting software and Excel preferred.

How to Apply

Interested candidates may contact Hotel Heartland for further details and to apply.

The Heartland Hotel
Aristo Road, Near Aristo Junction, Thampanoor,
Thiruvananthapuram – 695001, Kerala.

Candidates with relevant experience and a positive attitude towards hospitality are encouraged to apply.

Be part of a team committed to quality service, teamwork, and guest satisfaction!

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person