Branch Sales

Business Development & Sales

• Drive branch-level business growth across loan products (secured/unsecured).
• Develop and maintain relationships with local customers, channel partners, and referral sources.
• Achieve monthly sales targets and ensure healthy lead conversion ratios.

Team Leadership & People Management

• Supervise and mentor branch staff, including sales, credit, and back-office personnel.
• Conduct regular training, performance reviews, and motivate the team to meet branch objectives.
• Maintain high employee engagement and promote a performance-driven culture.

Credit & Risk Management

• Oversee credit underwriting and ensure quality sourcing and approvals.
• Ensure compliance with credit policies, documentation standards, and KYC norms.
• Coordinate with credit and risk teams to maintain portfolio health and control delinquency.

Branch Operations

• Ensure smooth day-to-day functioning of branch operations, including customer service, documentation, and cash handling (if applicable).
• Monitor branch expenses and ensure operational efficiency.
• Ensure timely and accurate reporting (MIS) to the head office.

Compliance & Audit

• Adhere to RBI/NBFC regulations and company policies.

Ensure readiness for audits and implement corrective actions as needed.