Branch Sales Manager

We are looking for an experienced and result-oriented Branch Sales Manager to lead and manage the sales operations of our automobile dealership branch. The Branch Sales Manager will be responsible for achieving sales targets, managing the sales team, developing customer relationships, monitoring leads and conversions, and ensuring smooth and compliant sales operations.

Key Responsibilities

• Drive the branch towards achieving monthly, quarterly, and annual sales targets.
• Lead, manage, and motivate the Sales Executives to achieve individual and team targets.
• Monitor daily enquiries, leads, follow-ups, bookings, invoicing, and vehicle deliveries.
• Ensure effective lead management and improve enquiry-to-booking and booking-to-retail conversion.
• Handle key customers and resolve customer concerns or escalations.
• Monitor the performance and productivity of each Sales Executive and provide regular coaching and guidance.
• Coordinate with Finance, Insurance, Accessories, CRM, Service, Accounts, and other departments for smooth customer transactions.
• Ensure all bookings, payments, documentation, invoicing, and deliveries follow company and OEM processes.
• Monitor competitor activities, market trends, customer requirements, and local business opportunities.
• Prepare and submit daily, weekly, and monthly sales reports and forecasts to management.
• Ensure proper vehicle allocation and timely delivery of vehicles to customers.
• Develop new customer leads through referrals, corporate/business relationships, local marketing, and other approved channels.
• Maintain strong relationships with existing customers to generate repeat and referral business.
• Ensure discipline, attendance, grooming, customer handling, and professional conduct of the sales team.
• Identify training requirements and support the continuous development of the sales team.
• Escalate important operational, customer, financial, or compliance issues to senior management.
• Ensure adherence to company policies, dealership processes, and Mahindra & Mahindra guidelines.

Required Skills & Experience

• Experience in automobile dealership sales or a related sales environment.
• Strong leadership and team-management skills.
• Good communication, negotiation, and customer-handling abilities.
• Strong understanding of sales processes and lead management.
• Target-oriented with good analytical and reporting skills.
• Ability to manage a fast-paced branch environment and achieve business targets.
• Good knowledge of MS Office and CRM/DMS systems.
• Willingness to travel locally as required.

Education

Graduate degree in any discipline. MBA/PGDM in Sales or Marketing will be an added advantage.

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person