Branch Service Administrator

Branch Service Administrator – Karratha

Mechanical Project Services is seeking an experienced and organised Branch Service Administrator to join our Karratha team.

This is a permanent full-time position working 38 hours per week, Monday to Friday, with a salary of $100,000 per annum.

This is a busy and varied role supporting the day-to-day running of our Karratha service operations. You will work closely with the Branch Manager, service team and technicians to keep jobs, customer requirements and general branch administration running smoothly.

Your responsibilities will include:

• Raising, reviewing, closing and invoicing service jobs
• Preparing quotations, purchase orders and general correspondence
• Ordering parts and coordinating freight and couriers
• Organising flights and accommodation
• Maintaining FIFO rosters and assisting with mobilisation requirements
• Reviewing completed jobs and following up missing information
• Resolving invoicing, purchase order and job-related queries
• Maintaining customer and site information
• Managing customer work order portals and online systems
• Assisting with the allocation and coordination of service calls
• Coordinating staff and subcontractor inductions and onboarding
• Maintaining licence, training and site-specific registers
• Assisting with customer reports, tender submissions and capability documents
• Maintaining service vehicle records
• Assisting with incident and accident reporting

About you

To be successful in this role, you will have:

• Previous experience in administration, preferably within a service, trade or construction environment
• Strong organisational and time-management skills
• The ability to manage multiple priorities in a busy office
• Good attention to detail and accurate data-entry skills
• Confident communication skills
• A practical and proactive approach to problem-solving
• The ability to work independently while supporting the wider team
• Good Microsoft Office skills

Experience using Sybiz, AroFlo or similar job-management and accounting systems would be advantageous but is not essential.

This role would suit someone who enjoys taking ownership of their work, following matters through and being an important part of a busy local team.

If this sounds like the right opportunity for you, please apply through SEEK and include your current resume.