Branch Supervisor (Banting)

Operation

• To carry out day to day operations and improve retail’s performance in term of sales revenue, cost control, customer’s awareness and staff development
• To lead & assist Branch Head in manage and prevail retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports
• Assist in controlling outlet’s operating expenses and billings
• Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet
• Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge
• Ensure & improve staff performance & productivity

Sales and Marketing

• Assist in monitoring outlet’s sales performance and drive the team to achieve the sales target
• Ensure pricing and display of merchandise items are correctly label and up to Company’s standard practice

Inventory

• Monitor and handling of housekeeping and the ordering process of retail’s stocks
• Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details

Talent Acquisition & Management

• Ensure sufficient manpower for retail by working actively alongside with HR on recruitment
• Scheduling and planning for sufficient manpower for daily operation
• Oversee the staff’s activities and work performance within their assigned area
• Assist in providing on-the job training for new and existing staff as required

Administration & Ad-hoc

• Ensure compliance with Company’s policies and operational guidelines
• Report to Branch Head or Management on progress and issues
• To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole

Customer Service

• Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer’s enquiries, complaints and issues
• Provide solution to customers

Ad-Hoc Task

• Participate in any ad-hoc projects/tasks as assigned by the management

QUALIFICATIONS

• Diploma/Bachelor's degree in Business, Retail Management, or a related field.
• At least 5 Years of working experience in the related field is required for the positions. Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.
• Required language(s): Bahasa Malaysia & English. Mandarin speaker will be added advantage.
• Strong leadership, communication, and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting.
• Willing to works 6 days per weeks and able to work on weekend & Public Holidays.
• Possess own transport and willing to travel outstation if required.

Interested candidates, may send their resumes to [email protected] or call/WhatsApp 014-635 8389 (Puan Eiza) for more details.

Toong Star Sdn Bhd

No 57, 59, 61 & 63

Jalan Sultan Alam Shah

Bandar Banting

42700 Banting

Selangor

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

• Additional leave
• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person