Branch Supervisor

ABOUT Alpha CAR Hire At Alpha Car Hire, we are passionate about making road trips easy and affordable through exceptional customer service and quality vehicles. As one of Australia’s leading independent car hire companies, we are growing fast and need a hands-on, proactive and business-minded Second-in-Charge (2IC) to help steer our daily operations at our freshly renovated Eagle Farm branch.

DRIVE THE OPPORTUNITY This is not a sit-behind-a-desk kind of job. You will be on the floor supporting the Branch Manager, coordinating a busy fleet and empowering our team to deliver outstanding service every single day. If you are an emerging leader ready to step up, make quick operational decisions and genuinely impact branch performance, we want you on our team.

What You’ll Need Under The Hood

• Availability: As the branch operates seven days a week, flexibility with your working days is required to support the roster.
• Previous experience in fleet management, transport, logistics or car hire (highly preferred).
• Proven leadership or supervisory experience.
• Stellar organisational skills with the ability to juggle competing priorities.
• Excellent customer service and relationship-building skills.
• Strong attention to detail, problem-solving abilities and a proactive mindset.
• The confidence to make fast operational decisions in a high-paced environment.
• A current unrestricted driver’s licence.

STEERING DAY-TO-DAY OPERATIONS

• Supporting the Branch Manager with daily operations and critical decision-making.
• Stepping up to oversee the branch and keep things running smoothly in the Branch Manager’s absence.
• Coordinating the vehicle fleet to ensure vehicles are maintained, compliant and available.
• Managing vehicle scheduling, allocations and returns for everyone.
• Leading, mentoring and supporting branch staff to hit service and performance targets.
• Building strong customer relationships through professional, timely and friendly service
• Identifying fresh opportunities to improve efficiency, customer service and overall branch performance.
• Handling branch reporting, compliance and administration.

FUEL FOR YOUR CAREER We know that great leaders need great support. At Alpha, you will find a collaborative workplace that genuinely values its people and offers real room to grow.

• $70,000 base salary + Super + performance bonuses (up to 15K OTE).
• A hands-on leadership role offering genuine career progression.
• Ongoing training and support from an experienced management team.
• Access to our Employee Assistance Program (EAP).
• Generous discounts on car hire for staff, friends and family.

READY TO TAKE THE KEYS? If you thrive in a fast-paced environment and are ready to take the next big step in your career, we would love to hear from you. Apply today and let’s get you on the road with Alpha Car Hire.