Branch Support Admin (Loan Processing) - Old Klang Road

About You

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

● Input order data into CMS.

● Coordinate with external parties (e.g., insurance, ownership transfer).

● Support ground operations and activities.

● Maintain retail and environment outlook.

● Check and update documents (e.g., Master List, eAuto, cross-check RC status).

● Liaise with authorities for ownership transfers.

● Upload documents to Google Drive and update the order list.

Financing Management

● Handle payment-related tasks: collection, validation, and receipt.

● Request and manage receipts from financial institutions.

● Manage petty cash and general invoices.

● Verify and process car sales payments, parking, and trailer.

● Print official receipts and petty cash documents.

Inventory Management

● Manage retail car keys and trade plates.

● Monitor key management and stock measurement.

Documentation Support

● Collect, verify, and store documents as per requirement.

● Prepare and upload dealer collection documents.

● Verify and upload vehicle documents into the system.

● Assist in cheque handling and bank transfers.

● Handle seller transactions.

● Assist to receive handover cars from different branches & dealer collections.

● Courier documents respective branches/dealers.

Your Know-How

● Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience

● At least 1-2 years working experience in Sales Admin in the automotive industry.

● Good in communication skills & teamwork

● Strong in administrative skills

● Good connections with financial institutions